Q: Is it free to download software / SDK from your website?
A: Yes, it's free to download the software / SDK and free to try it for 30 days at most. The free trial version will put a watermark 'www.zdsoft.com' in recording videos. If you register the software / SDK, the watermark will no longer appear in newly recorded videos and the software / SDK will never expire.
Q: Is it secure to pay on your website?
A: Of course yes, it is. Your payment will be processed by certified secure online payment gateways such as PayPro Global and PayPal. We don't have access to your financial info. And the transaction will be encrypted and transmitted via SSL connections. It's 100% secure.
No, you can’t. Our 30-Day Money Back Guarantee does not apply to the SDK product. So, please be sure you are 100% satisfied with the SDK product before you decide to buy it. You may take a 30-Day FREE Trial to evaluate whether it meets your requirements or not.
Q: When can I receive my license key after I pay?
A: Instantly, when your payment is complete, our registration system will automatically send you an email with your license key in it. Occasionally the email might go to your SPAM folder mistakenly. So, please also check your SPAM folder if your license key is not arrived in a timely manner. Or you may click here to retrieve it manually. Or contact us for help.
Q: I lost my license key. How to get it back?
A: Don't worry. It's easy to get your license key back yourself. There is a Find My License Key page on our website. There you can enter your original order email address to find your license key. If you don't remember the email address or it's no longer valid, please contact us for help.
Q: If I buy your software / SDK, will I receive it in a DVD / CD?
A: No, you won't. Online download is the most efficient way to deliver software to users today. Our software / SDK is small and actively updated, the software / SDK burned to a DVD / CD will be outdated very soon. So we provide online downloads only. If you need a backup copy, you may burn the software / SDK to a DVD / CD yourself.
Q: I've bought the software / SDK. Where to download the paid version?
A:Here you can. The paid version is the same download as the free version. After downloading and installing the free version, you can insert your license key to turn it into a registered (paid) version. If you have lost your license key, you can retrieve it here.
Yes, you can use the licensed SDK in multiple projects of yours or your company’s. You cannot use it in the projects you don’t own. And you are not allowed to authorize any 3rd-parties to use your license key to activate the SDK in their projects.
Q: Where can I download an old version?
A: The old versions of software / SDK are not available for download on our website. We always encourage users to use the latest version of software / SDK, because it has the latest improvements and bug fixes. If you really want to download an old version, please contact us for help.