Q: Is it secure to pay on your website?
A: Of course yes, it is. Your payment will be processed by certified secure online payment gateways such as 2Checkout and PayPal. We don't have access to your financial info. And the transaction will be encrypted and transmitted via SSL connections. It's 100% secure.
Q: When can I receive my software key after I pay?
A: Instantly, when your payment is complete, our registration system will automatically send you an email with your software key in it. Occasionally the email might go to your SPAM folder mistakenly. So, please also check your SPAM folder if your software key is not arrived in a timely manner. Or you may click here to retrieve it manually.
Q: I have bought your software. Can I use it on both my desktop and laptop computers?
A: If you have bought a 1 PC license, the answer is NO. If you have bought a 2 PCs license, the answer is YES. Installing and using the software on the computers beyond the quantity of the license you have bought is not allowed.
Q: If I buy your software, will I receive it in a DVD / CD?
A: No, you won't. Online download is the most efficient way to deliver software to users today. Our software is small and actively updated, the software burned to a DVD / CD will be outdated very soon. So we provide online downloads only. If you need a backup copy, you may burn the software to a DVD / CD yourself.
Q: Can I transfer my software license from one computer to another?
A: Yes, you can. On the currently licensed computer (skip this step if it's already gone), switch to About tab in the software settings panel and click the Deactivate button. And then install the software to the new computer and insert your software key. Done. If your software key is not recognized on the new computer, update it here and then try again.
Q: I lost my software key. How to get it back?
A: Don't worry. It's easy to get your software key back yourself. There is a software key retrieval page on our website. There you can enter your original order email address to retrieve your software key. If you don't remember your original order email address or it's no longer valid, please contact us for help.