Screen Recorder SDK FAQs

Yes, it's free to download the SDK and use it to build test applications for your evaluation purpose. The free trial version will add a watermark in every recorded video. If you buy a license of the SDK, you will get a license key for unlocking the full SDK, and then you can use the SDK to build your applications for production, no more watermark will be added.

No, it won't. If you have bought a license of the SDK and activated it in your applications, the watermark won't appear in your recorded videos any more.

It's one-time cost for a royalty-free lifetime license. No monthly / yearly cost.

Of course yes, it is. Your payment will be processed by certified secure online payment gateways such as PayPro Global and PayPal. We don't have access to your financial info. And the transaction will be encrypted and transmitted via SSL connections. It's 100% secure.

No, you can't. Our 30-Day Money Back Guarantee does not apply to the SDK product. So, please be sure you are 100% satisfied with the SDK product before you decide to buy it. You may take a 30-Day FREE Trial to evaluate whether it meets your requirements or not.

Instantly, when your payment is complete, our registration system will automatically send you an email with your license key in it. Occasionally the email might go to your SPAM folder mistakenly. So, please also check your SPAM folder if your license key is not arrived in a timely manner. Or you may click here to retrieve it manually. Or contact us for help.

Please be aware that your license key only works with the binary and library files of the SDK edition you have purchased. Say, if you have purchased a license of the SDK Std Edition, you will fail to validate your license key if your application is built with the binary and library files of the SDK Pro Edition or Max Edition. You should copy the binary and library files of the correct SDK edition to your project folder in order to get your license key to work.

Don't worry. It's easy to get your license key back yourself. There is a Find My License Key page on our website. There you can enter your original order email address to find your license key. If you don't remember the email address or it's no longer valid, please contact us for help.

No, you won't. Online download is the most efficient way to deliver software to users today. Our SDK is small and actively updated, the SDK burned to a DVD / CD will be outdated very soon. So we provide online downloads only. If you need a backup copy, you may burn the SDK to a DVD / CD yourself.

Here you can. The paid version is the same download as the free version. After downloading and installing the free version, you can insert your license key to turn it into a registered (paid) version. If you have lost your license key, you can retrieve it here.

Yes, you can use the licensed SDK in multiple projects of yours or your company's. You cannot use it in the projects you don't own. And you are not allowed to authorize any 3rd-parties to use your license key to activate the SDK in their projects.

No, you can't. The SDK license is not transferable due to the nature of the product.

The old versions of the SDK are not available for download on our website. We always encourage users to use the latest version of the SDK, because it has the latest improvements and bug fixes. If you really want to download an old version, please contact us for help.

No, the SDK doesn't work with a Mac. It's currently for Windows platforms only. Maybe we will implement a Mac version in the future.

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